How Our Privacy Policy Covers Your Account
Our Privacy Policy starts with the information needed to create and protect your account. That can include your phone number, verification status, login events, device details and messages sent to support. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may
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retain payment references and status information so we can match a receipt to the correct account without storing wallet credentials that we do not need. We use these records to provide account access, check unusual activity, answer payment questions and meet applicable legal requests. We do
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not use policy data to describe unrelated platform features. If you are in Bandung or elsewhere in Indonesia, the same policy wording applies, subject to local law and the access rules that apply to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.